This Privacy Policy explains how Clean Slate Services handles personal data when you use our website or contact us about residential and office cleaning services, including move-in and move-out cleaning.
Depending on your location and the circumstances, you may have rights to access, correct, delete, or object to certain processing of your personal data, and to request a copy of the information we hold about you. Some requests may be limited where we must retain data for legal, contractual, or operational reasons.
To protect privacy and security, we may ask for information needed to verify your identity before acting on a request. We will review the request and respond within a reasonable period, subject to any legal exceptions or extensions that apply.
We keep personal data for the period needed to handle inquiries, manage bookings, complete services, maintain business records, and meet legal or accounting requirements. When data is no longer needed, we delete it or de-identify it where appropriate.
We may update this Privacy Policy from time to time to reflect changes in our data practices, website features, or legal requirements. The revised version will apply once posted, unless a different effective date is stated.
We use personal data to respond to inquiries, prepare quotes, confirm property details and access arrangements, schedule and carry out cleaning visits, manage payments and records, communicate about service updates, maintain website functionality, and meet legal or administrative obligations.
We may share personal data with service providers that help us operate the website, manage communications, process payments, store records, or support scheduling and administration. These parties may use the data only to perform services for us and are expected to handle it appropriately.
We may disclose personal data when required to comply with law, a valid legal process, or a lawful request from public authorities. We may also share information where disclosure is needed to protect our rights, property, customers, or service operations.
We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, and communications sent through our website or by other booking methods. Where relevant, we may also process condition photos provided for quotation or scheduling purposes.
We receive personal data directly from you when you make an inquiry, request a quote, arrange access, or confirm an appointment. We may also obtain information from messages, call records, form submissions, and technical data generated when you use the website, such as device and usage details.
Our website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics or similar cookies to understand site use and improve performance. Cookie placement and duration may vary depending on the function served.
You can usually control cookies through your browser settings, including blocking some or all cookies, deleting stored cookies, or setting alerts before cookies are placed. If cookies are disabled, some website functions may not work as intended.
